# Important Notices

We have a few quick things we need to make you aware of before you use your LightSpeed Neo writer for the first time.

<p class="callout danger">**The LightSpeed Neo is a precision calibrated instrument.**   
  
**Do not** place objects on top of the writer.  
**Do not** apply pressure to the keys in excess of pressure normally used during operation.  
**Do not** pull the keys upwards or away from the device.  
  
Doing any of these things may require recalibration, or can potentially damage the writer.</p>

<p class="callout warning">**The MicroSD card may be saving data at any time.**  
  
**Do not** remove or insert the MicroSD while the writer is on.  
  
Turn the writer off before inserting or removing the MicroSD card.</p>

<p class="callout info">**Technical Support is available.**  
  
If you run into any issues with your writer, please **do reach out to us**.  
  
You can get a hold of us 24 hours a day by calling +1 (304) 346-8363, or emailing us at <support@stenovations.com>.</p>

Once you have read the notices, you are ready to continue to the next section, [Installation and Startup](https://wiki.stenovations.com/books/lightspeed-neo/page/installation-and-startup "Installation and Startup").